Return Policy

Thank you for choosing our GTA-related services at StellaCrew Gaming. We appreciate your business and are committed to providing you with the best possible experience. Please take a moment to read our Return Policy before making a purchase.

1. Final Sale Policy:

All services offered on our website are considered final sales. This means that once a service is purchased and delivered, it cannot be returned, exchanged, or refunded. We aim to ensure that our customers receive top-notch services and products, and we stand by the quality of what we offer.

2. Chargebacks and Fraud:

In the event of any unauthorized chargebacks or fraudulent activity related to a purchase, we take these matters seriously. Any chargebacks or fraudulent actions initiated by customers will result in immediate action being taken, including but not limited to account seizure and/or limited access to the account. We have a zero-tolerance policy towards fraudulent activities to protect the integrity of our services and the interests of our genuine customers.

3. Account Seizure or Limited Access:

In cases where account seizure or limited access is enforced due to chargebacks or fraudulent activities, the following actions may be taken:

• Temporary suspension of account access.

• Termination of services associated with the account.

• Permanent banning of the account from future use of our services.

4. Dispute Resolution:

If you believe a chargeback or account seizure has occurred due to an error or misunderstanding, please contact our Customer Support within 14 days of the incident. We will make every effort to investigate and resolve the issue promptly. However, we reserve the right to take appropriate actions based on our findings and our commitment to maintaining a secure and fair environment for all customers.

5. Contact Us:

If you have any questions or concerns about our Return Policy, or if you need assistance with a recent purchase or account issue, please feel free to contact our Customer Support team. You can reach us via email at sales@stellacrewgaming.com or through our contact page on the website.

By making a purchase on our website, you agree to abide by the terms outlined in this Return Policy. We appreciate your understanding and cooperation in upholding the security and quality of our GTA-related services.

This Return Policy is effective as of 03/13/2020 and may be subject to updates without prior notice. Please refer to our website for the most current version of this policy.

Thank you for choosing StellaCrew Gaming. We look forward to serving you with exceptional GTA-related services.